Tuesday, June 28, 2022
HomeMarketing AutomationMonth-to-month Releases: February, 2022

Month-to-month Releases: February, 2022


Hey Reader,

Greetings from WebEngage!

We hope you’re having an awesome expertise with WebEngage. We’re excited to introduce new options on the dashboard. 😀

Greatest time to ship marketing campaign

Now you can let the WebEngage system intelligently resolve one of the best time to ship a marketing campaign to the end-user.

Factors to notice:

  1. Applies to one-time campaigns of E mail, SMS, WhatsApp, Push and Net Push.
  2. Our system derives one of the best time to ship, for every consumer, based mostly on their interactions with earlier campaigns for a specific channel.
  3. If we can’t discover sufficient information for that consumer, our system will fall again to a default slot derived on the idea of marketing campaign interplay information in your venture.
  4. Frequency Capping, Queueing and Do Not Disturb settings will apply as typical, assuming that the marketing campaign is about to observe these configurations.

This characteristic is at the moment access-controlled, and you may attain out to your CSM or product@webengage.com to get this enabled in your account.

Catalog and Suggestion Engine

We’re enrolling choose prospects to check out our new Catalog and Suggestion Engine modules. It could let you personalize your content material past present capabilities. Listed here are some examples:

  1. Advocate merchandise to customers relying on their previous exercise
  2. Advocate prime promoting/prime seen merchandise
  3. Get the newest value of the product that was added to cart earlier than sending a cart abandonment marketing campaign

Please share your necessities along with your CSM or product@webengage.com if you wish to do that out.

Each day e-mail alerts figuring out issues in occasion integration

You possibly can opt-in to a day by day e-mail alert summarizing the problems within the occasion integration of your venture. Right here’s a pattern e-mail:

This characteristic is at the moment access-controlled, and you may attain out to your CSM or product@webengage.com to get this enabled in your account.

Help for personalizing a number of properties on the identical web page

Net Personalization In-line Content material now helps personalization of a number of properties on the identical web page. You must also try this recording of a current webinar we carried out, which explains the ability of Net Personalization In-line Content material intimately.

Ignoring bot clicks in SMS

We now have up to date our logic to disregard synthetic SMS clicks originating from bots and different purposes on a consumer’s gadget. You may discover some drop within the SMS click on numbers on and after twenty seventh Jan 2022. Nevertheless, this doesn’t imply the clicks in your campaigns have really decreased – it simply signifies that solely SMS clicks performed by an precise consumer are being tracked now.

Cellular SDK updates

Android SDK up to date to v3.19.2 and iOS SDK up to date to v.5.2.9
Now you can configure the session timeout restrict (as much as 60 minutes) by following the directions talked about in these docs – Android, iOS.


Professional Tip

Enhance your general push impression fee on Android gadgets by leveraging Huawei Push Service and Xiaomi Push Service. These providers are just like the prevailing Firebase Cloud Messaging service, however they’re optimized to enhance push impressions on their respective producers.

Get in contact along with your CSM or product@webengage.com to get this configured and see an uplift in your push impressions!

Hope you begin taking advantage of these options and revel in utilizing them as a lot as we loved creating them for you! We now have some essential and main options releases within the pipeline. Keep tuned for extra! 😀

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